About Our Service
MedicalAlertComparison.com provides invaluable data and comparisons in the medical alert system industry for readers and consumers. In order to keep this site completely free, MedicalAlertComparison.com receives advertising compensation from the companies listed on our comparison and deals pages. This compensation may impact the order and location of each respective company in our comparisons. In addition to our many ranking factors such as premium features, available products, monitoring services, system range, contracts, support staff, fees, payment plan options, and others not listed determine the exact positioning of each company on our comparison and deals pages. All locations, order, and ratings are subject to change at any time. MedicalAlertComparison.com does not include all medical alert systems available to consumers in the marketplace.
-
Money-Back Guarantee
Customer satisfaction should be a key focus of every medical alert company. Our ratings take into consideration the different money back guarantees each company offers.
-
Consumer Interest
The volume of visitors for each home security company.
-
Conversion Rate
Conversion rates are measured by the total of signups/inquiries resulting from the number of visitors interested in each medical alert company.
-
Call Center Wait Time
The average wait time before reaching a customer service representative.
-
Video Monitoring
Is remote video monitoring available?
-
Consumer Feedback
Customer feedback is a key factor in determining our overall rating. Users have the ability to rate each medical alert company based on a 5 star rating system. Users also have the ability to submit a review based on personal experience.
-
Licensing
Is the medical alert company licensed to provide their services?
-
Equipment Warranty
Is equipment warranty available when customers sign up?
-
24/7 Monitoring
24/7 medical alert monitoring is required to be listed on our site.
-
Mobile App
Mobile app access is essential to today's medical alert technology and provides easy access to manage your system.